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System 1 Problems & Solutions

Arc Engraving

  • Trying to use arc program without proper System chips installed

Air Solenoid

  • Bad valves, rust (from water in air line)
  • Solenoid connector-check for broken pins or broken wires

Ball Slide

  • Ball bearings stick due to dirt, loosens and requires adjustments
  • To check for smoothness, make sure that the spindle is at the home position (not directly over the engraving table). With your thumbs on or near the ball slide, apply downward pressure. The travel should be smooth, and extend down beyond the surface of the engraving table. Flush with silicon spray, and work up and down

Base Line Off Or Inconsistent Measurement

  • Stepper Driver Board/Resistor Bank
  • Baselines are off (Y-axis), or letters are squeezed together (X-axis).
  • Swap table engraving motors. If problem continues on same axis, stepper driver board, resistor banks, or table problem. If problem moves to different axis, bad stepper motor/cable connector.
  • 1/16 - 1/4 inch off baseline most of the time. Check set screw on coupling.
  • If motor movement problem, slew machine. Does the spindle return home to the same position each time?
  • Reset Home position. Try other font styles
  • V-wheels
  • Ball bearings
  • Dirt and rust on grooves. Clean and oil
  • Rails - Build up of rust and debris prevent proper v-wheel movement. Wipe clean with solvent, and lubricate.
  • Leadscrew - Rust and dirt buildup. Clean and lubricate.
  • If bent, replace. Common with machines in shipping.
  • Leadscrew Nut - Cracked, out of adjustment, trash buildup inside, or worn out.
  • Improperly adjustment usually affects all letters, not just baseline

Other possible problem areas

907 EPROM's (System chips) CPU board, RAM board, interface Board

Bridge Rectifier Problems

Short on Big transformer at #6 wire position was blowing bridge rectifiers and stepper board

Main Fuse Holder - Replace, Bad Wiring

Bridge Rectifiers

The bridge rectifier causing wires to burn

Early symptoms

A periodic one inch jump on the Y axis with a normal return to home. In a group of three plates, 1 and 3 would be normal and 2 would be off. Also grinding, font wiped out, horizontal back and forth line.

Replacing - Unplug your Control Unit before starting

Be sure to note what color wires are attached before you disconnect them. Wrong wiring can blow up your Stepper Drive Board. Note that one red wire and one blue are coming from the capacitor. The red is +, and the blue is -. The other two wires are coming from big brown transformer.

Carriage Base Plate

Out of alignment, bending the material

V-wheels come off rails, Broken base plate

Pre-load on v-wheels need to be adjusted

Crashes in Mid-Job

Loading a job from a disk that calls for a font 9, and not loading the font 9

Bad Font - very uncommon

Most common problem is electrical interference caused by

Worn motor brushes

Power supply problems with the TRS-80 computer40/50 Cable crimped, or other electrical cords around it

Try dedicated circuits for engraving motor

Cards or Boards (CPU, Interface, etc.) improperly seated, or residue buildup at gold contacts

RAM chips bad

Too many lines in job for system - common on multiple and batch layouts.

In TUESDAY software (TRS80). Some symptoms include ‘hieroglyphics’ when you go back to input screen after crash. Press <ENTER> to view text. Instead of previously input text, a variety of ‘hieroglyphics’ appear. Reentering text usually solves problem. Also power supply in TRS80.

Cutter down/Cutter down didn't work

LT-TRS80 Blue Stepper Board, Interface chip U-13 on Interface board.

Make sure air regulator is set at 50-70 lbs.

Adjust value if cutter will not go down manually

Check Ball slide adjustment. Check for clicking on cutter down. This usually means control unit is sending proper signal to air solenoid, but solenoid clogged up

Check 1 amp fuse on the stepper driver board

Make sure Z cable is inserted properly

Check 26 pin cable. Also check spring tension

System 1 - Air solenoid doesn't always click on System 1/100 table. Had to add air for it to click and to work.

Cutter won't go down - air compressor (have you changed, maintenance, had problems with it recently.)

Depth

Uneven or inconsistent

Caused by not having enough throw.

Air cylinder knob adjustment, Air cylinder sticking due to rust (water in the air line)

Air pressure

Check pressure while engraving to see if it goes below 40 lbs. Air compressor might be inadequate

Too much air being used by blow off, thus reducing amount available for air cylinder.

Broken hose, or broken air hose retainers (black)

Ball Slide

Engraving But Isn't

System 1 - Problem - Says engraving, but not

Stepper Board to interface board cable

Stepper Board, Stepper Fuse on rear of machine, Bridge Rectifier.

Engraving Motor

Worn motor brushes

Broken wires

Bad bearings, On/off switch bad

Motor mount loose

Bad bearings

Excessive Belt Wear

Bad pulley

Bad Bearings

Belt alignment

Engraving Plate Holding Problems

Skirts (left/back) Screws become loose, causing skirt to drop down.Thumbscrews bent, broken, or stripped

Clamping Slide (grooved table plate)

Sticks due to dirt or trash buildup. Clean and lubricate

Return springs under table

Feed Rate

No change when turning feed rate or delay dialsPotentiometer on front panelFonts

Randomly quit in middle of fonts; wouldn’t draw to the screen sometimes; other times it would - bad power supply.

"Font Error" in SP status line; had bent pin on chip

If with an internal font

Verify EPROM chips on board(s) are in proper sequence, i.e. 0,1,2...

See that chips are seated properly, no bent pins

On earlier models, Single Line Helvetica must always go directly before Six-line Helvetica if both are in system. They should also preferably be the last fonts loaded on #2 or # 3 board.

Verify proper switch settings on EPROM boards

Swap EPROM chips to known good boards

If problem is with a Font 9, or loaded font.

Using the wrong disk in the wrong drive.

Loading a job from a disk that calls for a font 9, and not loading the font9.

Hitting reset after a font or logo as been load, and forgetting to reload before engraving.

Bad floppy disk

Bad Drive (especially on TRS80)

Won't load external FT9's

Bad interface card or computer

Other possible problem areas

CPU board

Ram Board

TRS-80 disk drive if it occurs randomly

Listing of fonts in Super Pro showed listing for 24 fonts, and machine only had 5 fonts; turned out to be a bad font.

Front Control Panel

Not recognizing any one of front panel switch commands (Pause, Home/Restart, Backup, etc)

Interface Board

Check connectors on interface board for bent pins and loose or broken wires

EPROM board and/or System chips

CPU board

Check switches for proper positions

Fuses Blowing

Most common problem is with the Bridge Rectifier. Check for burned or melted wires.

Burned wires in other areas

Stepper driver board

Resistor bank (used with old style stepper board)

Fuses Blowing

Home

wasn’t reset after changing from diamond to rotating spindle

Spindle/Diamond hitting table skirt.

If problems still persist after resetting home, run a slew test. Most likely Control Unit problem

Initializing Problems

Installing the 40/50 cable backwards

Lock up in SP Initializing; never got to loading fonts. Then sometimes would load with 1 or 2 font boards and lock up with third. Turned out to be bad power supply.

Not making sure that the Control Unit switches are in the on position before initializing.

In not motor lock up, S100 power supplyStepper Driver board is not needed to initializeOther Possible Causes

907 Chips on EPROM Board

Clean and Reseat board, blow out slots for boards, one board at a time.

Bad Disk

TRS8040/50 Cable Bad

Interface board

RAM board - won’t go past initializing (TRS80)

CPU board

Mother Board

EPROM board

S-100 power supply - check voltages and capacitor for looseness, reseat fuses

With SP Status kept going to OFF. Found two charred wires on bridge rectifier, replaced, and now problems since

Letter Quality

If vertical shafts of letters (i.e. "T" and "I") are wiggly, adjust ball slide

Ball Bearings stick due to dirt and rust

If horizontal or slanted parts of letters are inconsistent, adjust pre-load on leadscrew nuts

They may be cracked, or wornAdjust socket head cap screw

V-Wheels - build up ‘trash’ on rails and v-wheels, (clean)Leadscrew

Rust, or bent. Clean and lubricate, or replace

Helical coupling

Small set screws loosen

Air cylinder adjustmentsMake sure you are getting full travel

Ghosting or Nosecone Rub

Too much spring or air pressure, or both

Nosecone not properly seated

Nosecone damaged

Engraving material not flat

Dents in metal when using Diamond Kit

Excessive Air Pressure

Excessive Spring Pressure

System 1 & newer tables have Thompson bearings - problem with letter quality (add to diagnostics)

Tails on Letters on System 1

Air Pressure, Ball Slide, Spindle Assy. Loose

Letter Quality

uneven or binding on axis; especially if new leadscrews, check set screw to see if over tightened.

Loss Of Transfer

26 Pin cable between Interface board and Stepper board not connected or bad

Interface board improperly seated or bad

40/50 Pin Cable crimped or bad

Main Fuse Blowing Is machine properly isolated and grounded?

Replace fuse holder and cap

Wiring from Corcom filter on/off switch disconnected

Corcom badWiring from on/off switch to AC block

Wiring and Transformer

Motors lock, but grind (losing steps)

Stepper driver boardResistor bankStepper motor-check for broken pins or wires on connectors

Screen Display

SuperPro Card U-3 Job won’t display to screen

Pulsing screen usually means power supply problems on the TRS-80

U2 On Sp Pc Interface Board Caused Bad Code Error (Sys.1)

Wouldn't Load Fonts

BAD U2 On Sp Pc Interface Board Wouldn't Go Past Startup On SCU.

Wouldn't Initialize (Sys.1)

Replaced P8212 (2) on U1 & U2 and (1) P8253 -Had #1 & #2 font boards in system. Added a third and forgot to change DIP switches. It was set for #1.

Garbled Menu Pulldown (Came up with Right/Left (Garbled ALT-T).)

Deleted WDATA.DAT file in SP directory and still came up with right/left in ALT t+F. Didn't hve power supply black and white connected.

Won’t Engrave

What status character is at top right of input screen? During job transfer, status character should change from ‘R’ to ‘T’ to ‘S’ in quick succession, then to ‘E’ when engrave switch is pushed.

Status character back to ‘R’ after transfer. Job has been lost

Interface board

Ram board

Status character

goes to ‘S’ but not ‘E’ when engrave switch is pushed; Not recognizing front panel input

Interface Board

CPU Board

Verify front panel switch on control unit

Status character goes to ‘E’ but no motor movement. If motors are not locked.

Check stepper fuseCheck power supply voltage

Status character goes to ‘E’ but no motor movement. If motors are locked.

CPU Board

Ram Board

Interface Board

Stepper driver board

26 Pin cableX Y-Axis

Movement Problems

SUPERPRO SYS 1 with update stepper board. Blue capacitor caused x-axis problem similar to stepper board; Swapped stepper motor cables and problem followed. Didn't show up on Y axis.

Base on V-wheels Out of alignment, bending the metalV-wheels

Ball bearings stick due to dirt and rust - build up ‘trash’ on rails and v-wheels. Clean and lubricate

Leadscrews Nut

Adjust, clean, or replace

RailsRust or trash build up, bent, or have become dented. Clean and lubricate or replace

Bridge RectifierCheck for burned wires throughout Control Unit

Interface Card - X & Y axis does not move properly; not stepper

Motors Don’t Lock Up

See Won’t Slew if also want slew.

If it will slew, and motors don’t lock up

No Change When Turning

FEED rate or Delay Dials Interface Board

Replace potentiometer on front panel

Not recognizing Any one of Front Panel Switches(i.e. ‘, HOMERESTART, BACKUP, ETC Interface Board most common

Check J2 connector on interface board for bent pins and cable connector for loose or broken wires.

Slewing Problems

Would sometimes Slew in 1 revolution, then on second time, would stop at right side of table. Turned out to be bad font board

With TRS80 make sure have an S status symbols (Slew modes)

Won’t Slew - Motors lock/no movement

Interface Board

Make sure your are in slew mode

CPU Board

26 Pin Cable

Stepper Drive Board (most common, along with resistor bank)

#1 Eprom Board (Always take out others before testing;)

Verify front panel engrave switch

Mother Board

Won’t slew-motors lock, but grind (losing steps)

Stepper Driver Board

26 pin cable

Resistor bank

Interface Board - most commonStepper motors on table

EPROM board (rare - usually a short on board)CPU board (uncommon; check buffers for 357?)

Won’t slew-motors won’t lockStepper fuse (on old style) - most common

Check supply voltages

Check resistance on bank

26 pin cableInterface board

CPU Board

Bridge Rectifier

Ram Board - often intermittent problem

EPROM Board

SYSTEM 1 PAUSED IN SLEW MODE - PAUSE SWITCH UPSIDE DOWN

Stepper Board System 1-Short on Big transformer at #6 wire position was blowing bridge rectifiers and stepper board

Program ‘crashing’ problems

Have Radio Shack run all diagnostics on the TRS-80 if your machine does anything weird (stopping in the middle of a job, middle of a line, not "Home" ing properly after using choice 19, or engraving 1-line on top of another).

Spindle

Worn spindle bearings

Bent cutters, or cutters too long. Should extend only 3/4 of inch above cutter knob.

Stepper Motors

Don’t Lock Up

Burned fuses on the Stepper Driver BoardC

heck resistor banks (hot/cold)Burned or melted wiresRun a Slew Test

If problem is with only one motor, try switching the X and Y stepper motor cables in the back of the control unit.

If the problem changes axis with the swap, your problem is in the control unit.

If the problem remains on the same axis, the stepper motor is bad. Also check for broken pins or wires on stepper motor connectors.

Check the voltages on the resistor bank

Switch the #1 and #2 wires with the #3 and #4 wires on the resistors -

If the problem changes axis, your problem is with the resistors.

If the problem remains on the same axis, your stepper driver board is usually bad

Other Problem Areas

CPU board

26 Pin cable

Stepper Driver Board

#1 EPROM Board

Interface board

Stepper Motor Grinds Goes To Lower Right Corner

Earlier versions of software had a bug when doing multiple sideways that caused this symptom.

Make sure your layout is within your table limitsCommon Problem areas

Stepper Board

Interface Board

Check fuses and holders

Motor Brushes

Electrical interference from other types of equipment

TRS-80 Problems

Check Ram of TRS-80

Failure to read disk

Disk drives need cleaning or bad.

Z-axis (Cutter Down)No movement from front panel or when slewing. Found position F4 fuse on old style stepper board blown (1A).



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